Refund Policy

Refunds

Due to the digital nature of this product, No Refunds will be granted after the pictures are edited and sent to your email.

To be eligible for a refund, you should cancel your order within 12 hours after the order is placed.

Additional non-refundable items:

  • Gift cards
  • Downloadable digital products

To complete your refund, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)

  • Customer can't provide good pictures for the editing
  • Customer didn't choose the right product

Refunds (if applicable)

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@crystalskinco.com.