Shipping and handling
*Shipping times are subject to stock availability and exclude clearance/customs delays.
Due to the recent COVID-19 pandemic, at times there may be a slight delay in the dispatch of your order or increased delivery times. We are working as hard as we can to get your order out to you as quickly as possible. We thank you for your patience and support during this time. If you have any questions regarding your order, please email us at firstname.lastname@example.org.
All orders will be dispatched from our warehouse in Romania or China within 2-3 business days. This means that from the moment it leaves our warehouse right through to delivery.
All orders will automatically come with tracking number.
We are not responsible for delays or orders sent to incorrect, invalid addresses.
Crystal Skin Co will help as much as possible to trace a missing parcel. Crystal Skin Co is not responsible for refunds of shipping costs of delayed shipping product availability.